Table of Contents
SSL Encryption
Every transaction and data exchange is protected by 256-bit SSL encryption. No third party can access or read this information.
Identity Verification (KYC)
Identity verification data collected at registration is used solely to secure your account.
Secure Data Storage
All your personal data is stored on secured servers. Firewalls and multi-layer protection are in place to prevent unauthorized access.
Never sold to third parties
Db365 never sells or rents your personal data to advertisers or any other third party.
Minimal Data Collection
We only collect information that is necessary to provide our services. We do not ask for unnecessary or excessive data.
Your Rights Are Protected
You have the full right to view, correct, or delete your data at any time.
1. Introduction & Scope
Welcome to db365. This privacy policy explains how we collect, use, store, and protect your personal information when you use the db365 website. db365 is a trusted online gaming platform that delivers a safe and transparent gaming experience for users in Bangladesh.
This privacy policy applies to all db365 services, websites, mobile applications, and associated platforms. By using our services, you agree to the terms set out in this policy. If you do not agree, please refrain from using our services.
Db365 is licensed by international gaming regulatory authorities and adheres to internationally recognized data protection standards. Our privacy policy is fully compliant with GDPR and all other applicable laws.
2. What Information We Collect
Db365 only collects the information that is necessary. We never ask for data we do not need. The types of data collected and the reasons for doing so are listed below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account Verification & KYC |
| Contact Information | Email, mobile number | Account Management & Support |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Game history, betting records | Responsible Gaming Monitoring |
| Cookie Data | Session data, preference settings | Enhanced User Experience |
Db365 verifies your age during registration. No data is collected from users under 18, and any such accounts are closed immediately.
3. How Your Information Is Used
Db365 uses your data solely for the purposes listed below. We never change how your data is used without your consent:
- Account Management: To secure your registration, login, and account access.
- Payment Processing: To securely process deposit and withdrawal transactions.
- Support Services: To resolve any issues or questions you have quickly and efficiently.
- Promotional Information: To send you bonuses, offers, and updates, subject to your consent.
- Security & Fraud Prevention: To detect and prevent suspicious activity.
- Responsible Gaming: To monitor unusual gaming behavior and provide appropriate support.
- Legal Obligations: To comply with regulatory authority requirements.
Db365 never shares your data with third parties for advertising purposes. If you prefer not to receive promotional emails or SMS messages, you can opt out at any time through your settings.
5. Data Security Measures
Db365 follows the highest industry standards to keep your data secure. Our security measures include:
- 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
- Multi-Factor Authentication (MFA): To prevent unauthorized access to your account.
- Firewall & Intrusion Detection: Round-the-clock monitoring at the server level.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Staff Training: All db365 staff are trained in data protection.
- Data Encryption at Rest: Stored data is also kept encrypted.
In the event of a security breach, db365 will notify affected users within 72 hours and take the necessary steps to address the situation.
7. Your Data Rights
Db365 believes you should have full control over your own data. You have the following rights:
- Right to Access: You can request to know what information db365 holds about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your data under certain circumstances.
- Right to Restrict Processing: You can restrict how we use your data for certain purposes.
- Data Portability: You may request a copy of your data in a structured, portable format.
- Right to Object: You can object to the processing of your data for specific purposes.
For any data rights requests, please email [email protected]. We will respond within 30 business days.
8. Minor Protection
Db365 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any personal information from minors.
- Age verification is mandatory during the registration process.
- If a minor creates an account using false information, the account will be closed as soon as it is identified.
- Any data collected from a minor will be deleted immediately.
- If you believe your child is using db365, please contact us immediately.
Db365 is strictly for adults aged 18 and above. Protecting minors is our highest priority.
9. Data Retention Period
Db365 does not retain your data beyond what is necessary. Retention periods are detailed below:
- Account Information: For the duration of active account use and 5 years after closure (for legal purposes).
- Financial Transaction Records: 7 years (tax and regulatory obligations).
- Communication Log: 2 years after a support ticket is closed.
- Cookie Data: Session cookies expire when the browser is closed; persistent cookies last up to 1 year.
- Security Logs: 3 years.
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.
10. Changes to the Privacy Policy
Db365 may update this privacy policy when necessary. For any significant changes:
- A notice will be published on the website.
- Registered users will be notified by email.
- The last updated date at the top of this page will be revised accordingly.
Continuing to use db365 after any changes have been made constitutes acceptance of the updated Privacy Policy. If you do not agree with the new policy, you may contact support to close your account.
11. Contact
Reach out to us with any questions, concerns, or requests regarding our Privacy Policy. db365's data protection team is always here to help.
Privacy Contact: [email protected] — We will respond within 30 business days.
Our live chat support is available 24/7 for urgent security matters. Your privacy is our top priority and we operate with full transparency.
12. Frequently Asked Questions (FAQ)
Start gaming safely at db365
Your privacy is fully protected. Join db365 today and enjoy a rewarding gaming experience on a platform you can trust.