Db365 Terms and Conditions

1. General Terms & Conditions and Introduction

Db365 (visit db365.pro for details on bundles) is an online gaming platform offering slots, fish games, Live Casino, Sports Betting, and more to players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between db365 and its users.

By browsing the db365 website, creating an account, playing games, or using any of our services, you confirm that you have read, understood, and fully accepted these Terms and Conditions. These terms apply together with db365's Privacy Policy and Responsible Gaming Policy.

Db365 reserves the right to amend these Terms and Conditions at any time. Notice of changes will be posted on the website. Continued use of the platform after any update constitutes acceptance of the revised terms.

2. Account Registration & Eligibility

The following eligibility requirements must be met to create an account and play on db365:

• You must be at least 18 years old. db365 does not permit minors to register an account or play.
• You must provide accurate and truthful personal details — including your name, date of birth, phone number, and email address.
• Each individual may only create one account. Multiple accounts are strictly forbidden.
• Members of the same household may open separate accounts using different devices and details; however, multiple accounts from the same IP address may be flagged as suspicious.
• Db365 may request identity verification (KYC) documents at any time. Failure to provide the required documents may result in account restrictions or suspension.

Once registered, you are responsible for keeping your account secure. Do not share your password with anyone. If you suspect unauthorized access to your account, notify db365 support immediately.

3. Deposit, Withdrawal & Payment Policy

Db365 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in BDT.

• At least one deposit must have been made to your account before a withdrawal can be processed.
• Winnings from bonuses require the wagering conditions to be met before withdrawal.
• If the bank account or mobile number does not match, the withdrawal may be cancelled.
• Db365 reserves the right to place a temporary hold on withdrawals pending investigation of suspicious transactions.
• Withdrawals to third-party accounts or another person's mobile number are not permitted.

4. Bonuses & Promotional Offers

Db365 regularly offers a variety of bonuses and promotional deals — including welcome bonuses, deposit bonuses, cashback, reload bonuses, referral bonuses, and more. The following general terms apply to all bonuses:

• Each bonus has its own wagering requirement, typically ranging from 10x to 30x the bonus amount.
• Bonuses and any winnings derived from bonuses cannot be withdrawn until the wagering requirements have been met.
• The same bonus may not be claimed more than once by the same person or household.
• Db365 reserves the right to cancel or modify any promotion at any time without prior reason.
• If bonus abuse is detected, the account will be suspended immediately and the bonus will be voided.
• VIP members receive exclusive bonuses available only based on their VIP tier.

5. Gaming Rules & Regulations

All games on db365 are powered by internationally certified providers and are RNG (Random Number Generator) certified. Every game result is completely random and fair.

• In the event of a disconnection during gameplay, db365's server records will be treated as the definitive record.
• If a technical error results in an incorrect payout, db365 reserves the right to recover the excess amount.
• In any dispute regarding game rules, db365's decision shall be considered final.
• Playing on multiple devices simultaneously may be restricted; playing across multiple accounts is strictly prohibited.
• For Sports Betting, bets cannot be cancelled once a match has started, unless db365 initiates the cancellation.

Db365 publishes the full rules for each game on its respective game page. Players are encouraged to read the relevant rules before playing.

6. Responsible Gaming

Db365 believes gaming should be a source of entertainment, not addiction. We want every player to enjoy games responsibly and within their limits.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Betting Limit: Wagering amounts can be capped for a set period.
• Cool-Off Period: Accounts can be temporarily suspended for anywhere between 24 hours and 30 days.
• Self-Exclusion: Long-term or permanent self-exclusion from gaming is available upon request.
• Reality Check: You will be periodically reminded about your playtime and spending.

7. Prohibited Activities & Fraud

The following activities are strictly prohibited on db365. Any violation will result in immediate account suspension or permanent closure, and your balance may be forfeited:

• Creating multiple accounts from the same person or the same device.
• Using false information or a fake identity to claim bonus offers.
• Attempting to exploit vulnerabilities in gaming software or servers, or engaging in hacking or cracking.
• Using automated bots, scripts, or software to gain an unfair advantage.
• Attempting to access another user's account or steal their information.
• Money laundering or transactions involving illegal funds.
• Placing bets or conducting transactions through a third party.

Db365 uses advanced technology to detect suspicious activity. Accounts may be temporarily suspended while any such activity is under review.

8. Account Closure & Suspension

Db365 may temporarily suspend or permanently close your account under the following circumstances:

• For breach of these Terms and Conditions.
• Registering with false information or failing KYC verification.
• In cases of suspicious financial transactions.
• By court order or direction of a regulatory authority.
• At your own request or upon submission of a self-exclusion application.

If your account is closed while a balance remains and no violations have occurred, db365 will endeavor to return any funds owed to you through the standard process. However, if the account is closed due to a rule violation, the balance may be forfeited.

9. Privacy & Data Protection

Db365 takes the protection of your personal information seriously. Details collected during registration are used solely for account management, identity verification, and payment processing.

• Your information will not be sold or rented to third parties.
• Information may be disclosed to regulatory authorities where required by legal obligation.
• All data is secured with SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data.

For more details, visit our Privacy Policy Visit the page.

10. Limitation of Liability

Db365 strives to deliver the highest quality of service; however, db365's liability is limited in the following areas:

• Db365 is not liable for game losses caused by internet connectivity issues or faults with your device.
• Db365's liability is limited for any losses resulting from unexpected technical issues or server downtime.
• Db365 is not directly liable for software errors caused by third-party game providers.
• You have chosen to play of your own free will and are solely responsible for any financial losses incurred.

11. Changes to Terms & Conditions

Db365 reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, db365 will post a notice on the website and, where applicable, notify registered users via email or SMS.

Continued use of db365 after any changes will be taken as acceptance of the updated terms. If you do not agree with the changes, contact support to close your account.